Communication is a process of sending and receiving information among people. Humans communicate with others not only by face-to-face communication,

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We all know the Two Ronnies sketch where a man walks into a shop and asks for fork handles, only to then tell the bemused shop assistant that he was, in fact, after four candles.

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Communication plays a fundamental role in all facets of business. It is therefore very important that both internal communication within your organisation as well as the communication skills of your employees are effective.

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